Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Technology Management Develop, implement, and manage technology solutions and documentation to meet regulatory requirements. Utilize tools, such as Microsoft Access, SAS, Alteryx, Python, Power Apps and PowerAutomate, to ensure data is current, accessible, accurate, and usable for Manage vendor deliverables and coordinate implementation with technical team for the CRA Wiz

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

System Operations Perform Level 0 and Level 1 support to associates and document steps taken in incidents and service requests. Identify potential operational issues in projects, request fulfillment and individual assignments. Monitor operational performance and troubleshoot alerts from commercial, open source and locally developed monitoring tools. Provide system failure

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Project Execution Manages large projects/programs of high complexity. Responsible for on time delivery and execution of critical Technology projects and initiatives to deliver business value. Works with core project team (such as business partners, vendors and technical team) to develop detailed, actionable project schedules. Assigns tasks to team and develops detailed an

Portfolio and Risk Management Retain and manage existing loan portfolio taking ownership of all reviews and renewals for existing credit customers. Portfolio includes complex accounts. Formulates an opinion of whether such relationships continue to be an acceptable risk. Decides loan terms and conditions if within own credit limits or makes recommendations to appropriate

Answers fraud related calls and accumulates information and documentation to complete the investigation. Writes narrative to document all steps of the investigation, complying with all documentation standards regarding case files. Utilize computer and industry specific software on investigations or projects. Prepare customer documentation for review and authorization. Per

Manages more routine accounts in accordance with the terms of the various governing documents, applicable law, and consistent with the needs of the principals, income beneficiaries, and remaindermen. Reviews, analyzes and interprets documents for direction; evaluates accounts for completeness and accuracy, monitors and reviews account transactions, responds to incoming co

Portfolio and Risk Management Retain and manage existing loan portfolio, taking ownership of all reviews and renewals for existing credit customers. Formulates an opinion of whether such relationships continue to be an acceptable risk. Decides loan terms and conditions if within own credit limits or makes recommendations to appropriate authority. Develops and maintains di

Customer Experience Introduce and refer customers to the platform through routine interactions. Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulatio

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que