Scrum Scaling and Coaching Support Is knowledgeable in scaling agile and can assist large complex platforms and products in adopting agile principles and practices. Is a teacher, coach, mentor, facilitator, and change agent. Demonstrates an ability to influence agility with those interacting with the Agile team, including direct management. Mentors other Scrum Masters. Sc

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. Complete less complex account requests such as balance inquiries, reviewing transaction hi

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Strategy Oversee and manage the security infrastructure of the network. Lead and supervise a team of network security engineers. Direct and escalate issues related to network security technologies such as Zscaler, Checkpoint, Akamai, Neustar, Proofpoint and others. Act as a subject matter expert on network security. Stay abreast of technology industry trends and best prac

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Business Unit Risk Analyst Lead Disaster Recovery Specialist The Disaster Recovery Specialist role will provide comprehensive support for Technology Systems Disaster Recovery planning, integration, growth, and testing. This role is required to maintain IS DR readiness, integrate Technology's on going compliance with Comerica's DR Program, manage the Disaster Recovery Prog

Strategy and Execution Responsible for creating, implementing, and maintaining a staffing adequacy model for risk liason positions across the organization. Responsible for executing and enhancing the regulatory framworks within HR including those pertaining to Dodd Frank. Responsible for developing and maintaining the inventory of applicable laws and regulations specific

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Regulatory Compliance Provide advice, guidance and oversight of Wealth Management businesses and related activities by possessing strong working knowledge of the Consumer Compliance, Trust and Fiduciary, and Investment regulations such as Reg B, C, E, H, P, R, X, V, Z, UDAAP, 12 CFR 9, ERISA, 12 CFR 12, and related rules and guidance (e.g., OCC Comptroller handbooks; OCC

Initiate and receive communication with all SBA customers. Service requests for existing SBA customers and loan closings. Work with SBA government process systems and Comerica process systems. Order Documentation and review/ validate SBA SOP and Comerica documents. Review and approve SBA SOP and CMA related required forms and filings. Responsible for reading and understan

Leadership Activities Lead, coach, evaluate, execute, and impact the proactive leadership activities for the attraction, expansion, and retention of customers. Develop banking center plans to determine, coordinate and execute growth activities by aligning weekly goals with sales and operations activities. Deliver daily coaching and evaluations for effective execution. Pro

Vulnerability Management Operations Perform vulnerability assessments and common baseline control scans across the Comerica environment and report on Key Risks Indicators (KRIs). Lead security vulnerabilities and risk management activities across Comerica, including identifying vulnerabilities and supporting application/system owners to manage risks/remediate vulnerabilit