Operations Management Responsible for proactively monitoring origination and servicing transactions to ensure alignment with the requested action, credit approval, loan documentation, and bank standards. Develop and attain service level, accuracy, and quality metric objectives. Track and report department's performance against expectations and standards. Responsible for c

Compile, review and analyze the department's various regulatory reports and submit with the appropriate authorities by established deadlines. Complete and review unit's cash and security reconcilements, analyze and resolve all variances, as required. Review and analyze the unit's various exception reports such as failed trades, cash overdrafts, cost and market value out o

Compile, review and analyze the department's various regulatory reports and submit with the appropriate authorities by established deadlines. Complete and review unit's cash and security reconcilements, analyze and resolve all variances, as required. Review and analyze the unit's various exception reports such as failed trades, cash overdrafts, cost and market value out o

Design and Methodology Designs the overall testing plan for projects. Leads sophisticated defect detection, problem solving and troubleshooting related to project development. Performs in a lead capacity role within the team in making decisions related to quality. Designs and develops test automation scripts at scale. Research issues in software through testing. Develops

Review, research and validate CIP and Beneficial Ownership submissions by established service level agreements. Review BC documentation to validate accuracy of and compliance with 2 zero tolerance regulations CIP/ USA Patriot Act and Beneficial Ownership. Research and make updates to the customer profile, to comply with CIP rules, when the BC documentation does not meet r

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Team Leadership Leads a team of loan syndications colleagues that are responsible for growing NII through structuring, arranging, syndicated loans, other capital market debt facilities, and administrative agent operations. Marketing Identifies and executes loan syndication business development efforts for Comerica's capital markets by working with business relationship ma

Evaluates all loan requests that require financial analysis using a thorough knowledge of Credit Policy, guidelines and procedures. Reviews financial statements and tax returns submitted by applicants and evaluates their ability to repay. Assesses cash flow, reviews collateral position, evaluates guarantors and incorporates industry risks in overall evaluation. Renders fi

Partner and liaise with First Line of Defense (Business Control Officer, Process & Control Owners, and AU Owner), Second Line of Defense, and other risk partners to ensure RCSA program elements are adhered to are executed in accordance with RCSA policy and framework. Facilitate the RCSA process across various business units, ensuring that risks and controls are comprehens

Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. Complete less complex account requests such as balance inquiries, reviewing transaction hi

Strategic Project Management Manages Transformational projects to implement and sustain best in class frameworks and execution methodologies, focused on enabling and driving new levels of business performance. Leads business development and approvals, requirements, testing, stakeholder engagement, communications/training, and evaluation of results. Manages the strategy as

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Change Management Responsible for the day to day manangement of the LRR Library and the Regulatory Change Management process (RCM). Responsible for providing support and guidance for the automation of the RCM process in the GRC Tool, business requirements, and testing of the tool. Implement and oversee the program to monitor and document changes in regulations, industry e

Operational Execution Facilitate the day to day execution of the CCRA Collaborating with key stakeholders to identify and assess compliance risks and mitigating controls within the Bank's business operations and processes. Work with the first and second lines of defense to build and maintain a compliance controls inventory. Coordinate with Enterprise Risk to ensure alignm

Responsible for executing multiple sourcing projects through cross functional collaboration and a disciplined approach to project management that enables consistent execution of the sourcing process. Prepare spend analytics and reporting, present data and analysis to Senior Management and responsible for tracking and reporting of spend and benefit (value/savings). Develop