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Exhibit a high degree of professionalism and integrity in all communication Verify true customers and the activity on their account Identify fraudsters that are impersonating true customers Work with associates throughout the organization that refer fraud situations Thoroughly create fraud cases that are ready for an investigator to work immediately Answering inbound calls from customers who want
Posted 1 day ago
Thrive in a rapidly evolving environment and adapt to frequent transitions in technologies and teams Perform in depth analysis on HR Data, Governance, and Transformation Initiatives and drive data solutions across the HR Tech Partner with product owners in the HR community to refine intent and groom Agile stories and translate business requirements into technical specifications Learn and analyze c
Posted 1 day ago
Consult with Enterprise Supplier Managers to trigger applicable IA TPM intent based contract language focused on the risk factors of the engagement Support direct conversations with Third Parties to understand control environments, clarify intent of Capital One requirements, and recommend revisions in alignment with risk tolerance Evaluate and document summary of risk exposure created by contempla
Posted 1 day ago
Job ID R112646 West Creek 3 (12073), United States of America, Richmond, Virginia Manager Product Management, Enterprise Risk Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses an
Posted 1 day ago
Day to day oversight of multiple processes monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups such as the Business Risk office, and management; make final recommendations for approval on changes. Collect, analyze and measure proce
Posted 1 day ago
Review and approve new creative project requests Craft timeline estimates and work with project management resources on staffing for creative projects Manage a broad portfolio of translation work and ensure the team delivers quality work on Brand and on time Help evolve the team's skills and capabilities, with a constant eye on process improvements Organize and lead creative reviews & presentation
Posted 1 day ago
Capital One
- Plano, TX / McLean, VA / Richmond, VA
Job ID R112690 Center 1 (19052), United States of America, McLean, Virginia Manager, Supplier Management At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple bring ingenuity, simplicity and humanity to an industry ripe for change. We are seeking a Manager, Supplier Management to join our Enterprise Supplier Management (ESM) Team. In ESM, we empower associates to d
Posted 1 day ago
Primary point of contact for assigned line of business Establish effective working relationships with key stakeholders "Know Your Suppliers". Be an expert on high tier suppliers for your respective line of business highlighting inherent and business risks Work with key stakeholders to anticipate their objectives and needs to better serve the line of business Proactively identify information securi
Posted 1 day ago
The Sr. Director, Horizontal Operations Lead will be responsible for the following Provide day to day leadership and management to a service organization that delivers excellent customer experiences. Lead, motivate, and inspire an organization of up to 750 internal associates Develop and manage a strong team of experienced operational and strategic leaders. Attract, recruit, and retain top talent
Posted 1 day ago
Capital One
- Plano, TX / McLean, VA / Richmond, VA / 2 more...
Lead a team of engineers responsible for the 24x7x365 operational support, administration, and service delivery of Capital One's enterprise Active Directory in a hybrid on premises and cloud hosted environment that includes software used by the enterprise. Manage and secure the enterprise identity cloud directories including Microsoft Azure AD, AWS Microsoft AD, and Google Cloud Domain Directory a
Posted 1 day ago
Cultivate stellar relationships with our dealerships. Optimize communication skills by creating strategic deals and goals with dealerships over the phone. Review the structure in underwriting for COAF Guide the deals in house for funding. Analyze territory production goals. Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives. Basic Quali
Posted 1 day ago
Research the industries, policies and behavior of financial planning solutions and investment products we want to build in the system. Innovate and develop the logic and the algorithms of how we should build our models and features, including developing mathematical models. Serve as a subject matter expert to support the engineers and product team to build new functionality. Assist with the qualit
Posted 1 day ago
Job ID R112693 West Creek 7 (12077), United States of America, Richmond, Virginia Principal Associate, Supplier Management At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple bring ingenuity, simplicity and humanity to an industry ripe for change. We are seeking a Principal Associate, Supplier Management to join our Enterprise Supplier Management (ESM) Team. In E
Posted 1 day ago
Job ID R112451 West Creek 1 (12071), United States of America, Richmond, Virginia Knowledge Manager Card Channels Who we are We support the people who support our customers. When customers need help they reach out to a large network of super talented agents who have to confidently handle anything that is thrown at them. We help those agents to know the best thing to say or do to help our callers.
Posted 1 day ago
Understand and translate technology requirements into operational definitions, identify controls that help meet technical requirements and identify metrics to help measure requirements/controls in support of the FS D100 program. Self starter with strong project management skills to manage risk and control activities for the Software Delivery and Architecture experiences. Support Risk Control Self
Posted 1 day ago
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