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To provide exceptional guest service to all guests at Mall of America. To maintain welcoming and inviting retail locations via cleaning, stocking, and other duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manner. Assist guests with product, ticket, and general que
Posted 4 days ago
To ensure guests have a positive shopping and entertainment experience by acting as the mall's front line guest service ambassador. ESSENTIAL DUTIES AND RESPONSIBLITIES Provide all callers and visitors to the guest service desks and kiosks with prompt and courteous service Greet guests in a professional manner, providing requested information efficiently Assist guests with the purchase of MOA gif
Posted 16 days ago
To ensure safety and security of MOA Guests, Tenants and Employees. To receive calls, relay messages and handle requests for assistance from tenants, guests, and mall staff. To operate the numerous electronic systems located inside Dispatch. ESSENTIAL DUTIES Promptly answers incoming radio and telephone calls, prioritizes requests for assistance and dispatches appropriate personnel following estab
Posted 19 days ago
To ensure guests, tenants and employees at Mall of America have a positive experience by providing service related to guest safety/relations and the enforcement of the Parental Escort Policy. ESSENTIAL DUTIES Enforcing and ensuring compliance of the Parental Escort Policy. Perform various guest relations activities including but not limited to providing directions to guests, assisting in the locat
Posted 29 days ago
P URPOSE To ensure guests, tenants and employees at Mall of America have a positive experience by providing unparalleled service related to emergency response, protection of life and property, loss prevention and guest relations. ESSENTIAL DUTIES Enforce MOA rules and policies, as well as state and local statutes. Deter criminal or destructive behavior by maintaining a highly visible patrol prese
Posted 1 month ago
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