Community Name:

Essential Functions Statement(s)

• Answers telephone in a polite and professional manner, determines nature of calls and directs calls to appropriate individual or department
• Greets and gives directions/information to guests, residents, resident families, sales representatives, etc.
• Takes complete and accurate messages
• Assists Business Office Manager with maintaining and distributing patient funds
• Performs miscellaneous clerical functions, including typing, filing, etc., as assigned
• Receives mail and performs initial sorting
• Accepts money, cash or check, and records accurately
• Reports observations of structural, equipment and furniture defects/malfunctioning to appropriate personnel
• Maintains confidentiality of necessary information
• Utilizes supplies and equipment properly and without waste
• Handles unusual occurrences calmly and logically to maintain continuity of business and duties
• Performs all other duties as assigned or directed
• Answers phone calls and direct calls to appropriate parties or take messages
• Performs general office duties, such as ordering supplies and maintaining records management systems
• Opens, date stamps, sorts and distributes incoming correspondence, including faxes
• Provides clerical support to other departments
• Performs all other duties as assigned or directed by Executive Director
• Makes copies of correspondence or other printed material as needed
• Prepares outgoing mail and correspondence, including email and faxes
• All other duties as assigned

Skills & Abilities

• Education: Associate's Degree (two year college or technical school) Preferred, Field of Study: Business Management, Accounting, Office Technology or Human Resources Management
• Experience: 2 plus years of experience in a business office environment
• Computer Skills: Skill in use of PC applications, preferably Microsoft Office
• Certifications & Licenses: Must possess a valid driver's license
• Other Requirements: High degree of confidentiality required; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.