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Acts as main liaison and system expert for one or more Sales supported systems and handles all requests and system administration
Identify and resolve complex system or process errors maintaining system integrity and data quality
Provide education, assistance, and coaching to improve user understanding and productivity
Authorize and maintain system security for all users always ensuring appropriate level of system access
Job Specifications
Typically has the following skills or abilities:
Bachelor's degree in Business Administration or related field or equivalent experience
2+ years of Sales or Client Services experience
2+ years of systems or process-related analysis experience
Excellent customer service and interpersonal skills
Excellent communication, analytical, and problem-solving skills
Ability to negotiate skillfully in tough situations with both internal and external business partners
Demonstrated ability to problem solve and troubleshoot simple to relatively complex systems or process issues and design specific solutions
Ability to work independently and meet tight deadlines
High level of computer proficiency with spreadsheets, word processing, and database software and/or business systems
Ability to understand relational and mainframe database systems
Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties
#LI-REMOTE
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, pleaseclick here.
Salary Ranges: $51,000.00 - $85,500.00VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.