Community Name:

Essential Functions Statement(s)

• Coordinates with other departments to create a comprehensive treatment plan for residents
• Communicates and establishes discharge and treatment goals, while coordinating with other agents/disciplines
• Advocates for residents, ensuring their rights granted under federal statues are protected
• Liaises between families and residents, and between residents and staff
• Tracks and manages mental health, well-being, cognitive loss of residents, using formal and informal processes
• Oversees room replacements/changes
• Maintains records and statistics on areas such as admissions, discharges and change statuses
• Interfaces with and trains staff on how to manage residents' behaviors/diagnoses
• Ensures all suspected abuse/mistreatment of residents or their families is reported to the proper authorities
• Assists staff and residents with miscellaneous needs
• Performs all other duties as assigned or directed

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Empathetic - Ability to appreciate and be sensitive to the feelings of others.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.

Skills & Abilities

• Education: Bachelor's degree in Social Work/Services or related field (industry and state-specific)
• Experience: Must have two (2) to three (3) years of relevant work experience
• Computer Skills: Must be able to proficiently operate a computer, the Internet, Microsoft Office and other relevant software programs, and basic office equipment
• Certifications & Licenses: Licensed Social Worker (LSW) or Master of Social Work (MSW) preferred
• Other Requirements: Must have strong technical writing skills; Must have strong communication and interpersonal skills and be able to effectively interact with individuals from various professions, background, ethnicities, etc.; Must have strong counseling skills (including the ability to talk to others, good listening skills, interpretive skills with people who may not be able to communicate effectively); Must have a high degree of patience and empathy, especially with residents and families; Must have some experience with general maintenance; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.