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At Dearborn Group, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
Job SummaryThis position is responsible for configuring, installing, monitoring and maintaining IT users desktop software and hardware; supports mobile workforce. Provides consultation to IT users for all aspects of end-user computing and desktop based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues. Responsible for documenting solutions to problems and developing end-user guidelines. May provide on-site training to users. Evaluates, maintains, modifies (e.g., creates macros, templates) and documents desktop application packages, participates in the testing and evaluation of new desktop packages and implements prototypes. Consults with and makes recommendations to IT users on selection of hardware and software products to address business requirements.JOB REQUIREMENTS:
*Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
* 3 years of IT work experience in supporting desktop software and hardware products and problems solving/troubleshooting.
* Uses best practices and knowledge of internal or external business issues to improve products or services
* Independently solves complex problems; takes a new perspective using existing solutions
* Works independently, receives minimal guidance
* Acts as a resource for colleagues with less experience; may direct the work of other staff members
* Proven ability to work independently and collaboratively in a fast-paced environment, prioritizing tasks effectively to meet deadlines.
* Customer service-oriented mindset with a proactive approach to problem-solving and continuous improvement.
We encourage people of all backgrounds and experiences to apply.
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Dearborn Group Employment Statement:Dearborn Group is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.