Inside the Role

We Take Care of Our Team

What You Drive at DTNA

Ongoing Business

• System operation of Muller, Hyperworks, Medina, Star CD CCM, GT-Suite, CALidator, DiVe, Sinopsys-Silver, HiL Operation

• First and Second Level Support of Business User for all functionalities.

• Incident and Demand management in cooperation with CoC IT and T/XCI

• Testing of new transaction

• Representing our business partner Engineering in the OMEGA initiative

• Workshop Organization onsite (preparation, notification, clarification of scope)

• Main contact person for business area and interface between DDC business team and CoC IT

• Communicate future process and IT solution within DDC Business unit organization

• Communicate open issues and concerns to respective IT contacts at CoC IT

• Issue Tracking, follow up and reporting

• Identify demand/requirement with business unit

• Discussion with business unit and clarification of demand/requirement

• Clarify & review demand specification

• Qualify and consolidate demand

• Confirm demand by business and IT (Change Request Sign-Off)

• Identification of leading CoC (if needed) for handling of change request

• Effort Estimation of demand (internal and external)

• Change request management, tracking

• Change request status reporting towards CoC IT and BU @DDC

• Manage demand pipeline

• Purchasing and setup of required hardware extensions Printer related

• Plan ramp-up support based on local requirements (IT and business team)

• OnSite Support and Training on the job during ramp-up phase

• Identify training requirements within DDC business and IT

• Arrange/Schedule training sessions

• Prepare training exercises (questions, required data in the system) during the training

• Conduct training for key users plan/conduct/control/documentation

Knowledge You Should Bring

• Typically requires a Bachelor's Degree
• Typically requires 5-7 years of relevant experience or 8 years of relevant experience in lieu of degree

• Uses experience to contribute to standards in which others will operate

• Requires in-depth knowledge and expertise in job field and working knowledge of related disciplines
• Uses analytical thought to independently solve complex problems with minimal guidance and identify solutions
• May lead team or department projects or work streams within broader projects
• Acts as an advisor to management and key external stakeholders on job field related projects
• Acts as a resource and guide for colleagues with less experience

#LI-DC1 #LI-Hybrid

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

YOU MAKE US - YOU MAKE THE DIFFERENCE

People are what makes us - everyone makes the difference at Daimler Truck. As one global team, we drive success: from conventional powertrains to the future of sustainable transportation. We build to solve. Constantly pursuing our goals. Our culture. Our daily life.

It's your impact that makes the difference. Only together, will we achieve more sustainable transportation, reduce our carbon footprint, increase safety on and off the track, develop smarter technology and financial solutions. All essential, to fulfill our purpose for all who keep the world moving. That's why we rely on each other. We start with listening to your insights, thoughts, and ideas.

Let's unleash our collective potential to build our future, progress together and lead with the long view. Because everything you do has an impact. It matters. This is what we call impact Culture.

Schedule Type:

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• Visa sponsorship will only be open to current Daimler Truck North America employees working under an existing U.S. Daimler Truck North America Visa

• All other applicants must be legally authorized to work permanently in the country the position is located in at the time of application

• Final candidate must successfully complete a criminal background check

• Final candidate may be required to successfully complete a pre-employment drug screen

• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions

• EEO/Minorities/Females/Disabled/Veterans

Daimler Truck North America is committed to employing a diverse workforce and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.