Utility Specialist I (Union) (Manheim)
Carleton, MI 
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Posted 15 days ago
Job Description
This position requires an employee to maintain qualifications in 4 different classifications identified by management. The daily work requirements for this position, will depend on the current business need, as directed by management. Requirements and schedule may change multiple times during the day, due to business conditions.

Vehicle Inspector

  • Identify damage, missing parts and mechanical problems by inspecting all customer vehicles at time of receipt (i.e. interior, exterior, odometer reading, trunk area, engine compartment, noting any damage or repair to frame, paint or other engine noise, AC/heater operation, radio, navigation system, tire condition, etc.).
  • Write electronic condition reports (ECR).
  • Provides accurate and complete documentation of overall vehicle condition to support the processing and sale of client / customer consigned vehicles in lane and on line including but not limited to:
  • VIN recognition
  • Proper notation of all options and equipment
  • Proper odometer reading and operable function
  • Parts pricing using Mitchell Collision Estimate Guides
  • Recommended labor actions / severity / pricing
  • Identification of value added options
  • Identification of basic mechanical conditions
  • Identification of common wear and tear
  • Fluid level checks / evaluation
  • Completing inspection process and data entry in appropriate time frames
  • Digital photo collection to specific criteria guidelines
  • Test drives when applicable
  • Determine grade using Manheim Grade Scale when applicable
  • Estimate repair costs according to appropriate guidelines.
  • Prepare selected vehicles for Internet viewing by taking digital pictures during the inspection process and writing Internet Condition Reports.
  • Ensure repair orders are completed correctly by maintaining knowledge of current rates, labor and parts charges, and manufacturer updates and changes concerning vehicle requirements.
  • Follows the work instructions provided by client and/or Manheim Inspections using the Manheim Electronic Condition Report Program, Inspection Solution T1 and Mirage Program, or client-instructed paper Condition Reports.
  • Conduct OVE courtesy walk around inspections.
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
  • Perform other duties as assigned by management, including but not limited to locating and moving vehicles, starting and/or jumping vehicles.
  • May be required to work overtime as business needs dictate.


Vehicle Entry Check-in

  • Input accurate vehicle information into the AS400 computer using a handheld computer (or provide information via headset to co-worker for data entry) for each vehicle received at the Auction:
    • Vehicle Identification number (VIN)
    • Stock number
    • Dealer identification number
    • Make, model, year, mileage, color, options, etc.
  • Affix barcode/stock number sticker on each vehicle received.
  • Place work order numbers and routing labels on vehicles upon entry.
  • Flag "no key" cars.
  • Direct transporters to proper car drop zone.
  • Report transport damage as needed.
  • Take digital image of vehicle upon receipt.
  • Provide proper sale identification windshield code to the person who is driving vehicle through the registration/check-in area.
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
  • Perform other duties as assigned by manager or supervisor, i.e. assist on sale days driving vehicles through Auction sales lanes, etc.
  • May be required to work overtime (more than 40 hours per week) as business needs dictate.


Photographer

  • Sets up and maintains auction site image booth and/or standard imaging area in accordance with standards
  • Sets up lighting and operates camera and ancillary equipment in ways that capture vehicle interior and exterior images and meet requirements relative to focus, clarity, aspect/angles, storage and related quality
  • Transfer completed images into vehicle condition report format
  • May adjust and enhance digital images to meet or exceed quality standards
  • Ensures that cameras and other imaging equipment is properly maintained and stored
  • Takes digital photographs of vehicles for condition reports and uploads to company website.
  • Ensures that all standard required photos are taken and uploaded
  • Performs self-audits to ensure that images meet required quality standards
  • Sets-up, troubleshoots, and resolved technical/equipment issues
  • Maintains current awareness of imaging trends and technology advancements
  • Performs other duties as assigned


Qualifications:

  • High School Diploma/GED
  • Generally, less than 2 years' experience in a related field
  • 1 - 3 years of auction and/or vehicle registration experience preferred.
  • Valid driver's license and safe driving record required.
  • Ability to drive vehicles with standard and automatic transmission.
  • Basic computer skills required.
  • Regularly required to stand, walk, reach, talk and hear.
  • Frequently required to stoop, kneel, crouch, bend, squat, and climb.
  • Ability to lift 1-15 pounds.
  • Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
  • Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat, and climb.


About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

 

Job Summary
Company
Cox
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
Security Clearance Note
Vehicle Operations
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