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Consumer Lending Governance Manager
Auburn Hills, MI
Job Description
Consumer Lending Governance Manager
This position is designed to provide a holistic and transformative approach within our Risk Management framework and lifecycle across all Risk pillars critical to the Business. This position focuses on Risk Strategy and improvement of the underlying fundamentals and cross-functional support of Enterprise initiatives. Ensuring the Risk approach for the business is evolving and meeting Regulatory as well as 2nd and 3rd lines of defense expectations. This role will ensure the implementation of new regulations, coordination of audits and exam deliverables, as well as the change management aspects needed to evolve to a best in class framework and executional methodologies at the business level. The individual will manage a team of Business Unit Risk Analysts/ specialists in a given function to ensure that a comprehensive approach to risk mitigation and transformation is achieved. This individual will provide management oversight of compliance, audit, and regulatory reviews; manage the Business Unit Risk team to ensure a comprehensive approach to risk mitigation and prevention is achieved; provide deep understanding of both Risk and Transformational protocols while supporting a medium to large team. Key responsibilities include delivering the development, analysis, design, and execution of transformational solutions to drive new levels of business capabilities and operational risk effectiveness for the Line of Business.
Position Responsibilities:
This position is designed to provide a holistic and transformative approach within our Risk Management framework and lifecycle across all Risk pillars critical to the Business. This position focuses on Risk Strategy and improvement of the underlying fundamentals and cross-functional support of Enterprise initiatives. Ensuring the Risk approach for the business is evolving and meeting Regulatory as well as 2nd and 3rd lines of defense expectations. This role will ensure the implementation of new regulations, coordination of audits and exam deliverables, as well as the change management aspects needed to evolve to a best in class framework and executional methodologies at the business level. The individual will manage a team of Business Unit Risk Analysts/ specialists in a given function to ensure that a comprehensive approach to risk mitigation and transformation is achieved. This individual will provide management oversight of compliance, audit, and regulatory reviews; manage the Business Unit Risk team to ensure a comprehensive approach to risk mitigation and prevention is achieved; provide deep understanding of both Risk and Transformational protocols while supporting a medium to large team. Key responsibilities include delivering the development, analysis, design, and execution of transformational solutions to drive new levels of business capabilities and operational risk effectiveness for the Line of Business.
Position Responsibilities:
- Strategic Project Management -Manages Transformational projects to implement and sustain best in class frameworks and execution methodologies, focused on enabling and driving new levels of business performance. Leads business development and approvals, requirements, testing, stakeholder engagement, communications/training, and evaluation of results. Manages the strategy as well as the execution of programs including the ongoing evolution of the business Risk operating model (people, process, technology).
- Strategic Planning -Develops strategic recommendations and roadmaps to transform the Retail technology platforms and business models to drive new levels of effectiveness, efficiency, and customer experience -Conducts research ("horizon watching") on industry and customer trends that influence the strategic roadmap, including branch of the future insights, digital innovations, and evolving customer preferences -Partners with key stakeholders to align strategies and execution activities to support the broader Retail Channel strategy -Develops recommendations and presentations to senior leadership regarding strategic channel capabilities -Manages the development and documentation of strategic roadmaps for BC and Self and Assisted Service capabilities -Provides research and analysis support for the Retail.
- Strategy -- Responsible for creating a compliance and risk framework that develops, documents and maintains repeatable processes to determine, measure and report accurate view of significant current and future potential risks; Provide a roadmap for ensuring Risk Control Self Assessments are being conducted along with remediation efforts to close any gaps; Lead development and reporting of risk metrics, including Key Risk Indicators (KRIs); Manage and develop a risk dashboard for the Business Unit, tracking risk assessment activities, remediation efforts, and consolidated risk metric reporting.
- Control Testing Oversight; Assess new or changing regulatory requirements and the effect on department (s) to ensure all regulatory and compliance controls remain effective and current; Measure against the appetite and the risk tolerance of the business unit and its processes; Ensure all pending and unresolved compliance issues are appropriately tracked and closed; Provides risk management, regulatory, compliance and technical advice and support for staff; Provide guidance to the business unit on recommendations for remediation of control gaps.
- Committees and Projects; Participate in multiple industry forums to share, decipher and create solutions to address risk and compliance trends; Provide recommendations and counsel to senior management to gain support for implementation of new strategies; Primary point of contact for large to complex corporate and department Risk projects, representing department needs while ensuring adherence to corporate and/or department direction.
- Policy, Process, and Procedure Improvement; Coordinates the development and updating of all procedures and department process flows; Makes policy recommendations; Provides oversight in ensuring that processes and procedures align with regulatory, policy compliance and control mitigation for the business unit; Coordinate/lead initiatives to ensure that risk mitigation controls are operating effectively and efficiently; Manage the review of changes in company processes, standards and technology to ensure the effectiveness of security controls and meet compliance requirements.
- Management Responsibilities; Manages department staff. Provide coaching developments and training to ensure staff has the necessary skills and tools to be successful; Perform all management activities including: performance management, staff development, and training; Establishes appropriate PMPs and development plans for staff including career path discussions and recommendations.
Position Qualifications
- Bachelor's degree from an accredited university OR High School Diploma/GED and 15 years of experience in Financial and/or Regulatory/ Risk
- 7 years of experience leading a team supporting risk management/compliance and/or Business Risk
- 5 years of experience in RCSA
- 5 years of experience responding and remediating audit findings
- 5 years of experience in program or transformational leadership
- 1 year of experience utilizing Microsoft Office products including Word, Excel, and PowerPoint
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
15+ years
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