PURPOSE

Works with client to manage installation projects by performing the following duties personally or through subordinate supervisors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Plans installation projects, establishing priorities and sequences for installed products.
• Visits job sites before, during, and after installations to ensure quality standards are satisfactory and that project is being completed on time.
• Confers with client to ensure customer satisfaction with the project and communicates recommendations for improvement to Field Supervisor and/or Installation Manager.
• Reviews installation orders or schedules to ascertain resources necessary to complete project on time.
• Reviews reports and resolves problems to ensure minimum costs and prevent installation delays.
• Develops or revises standard operational and working practices and observes workers to ensure compliance with standards.
• Compiles, stores, and retrieves production data.
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

MINIMUM REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

COMPETENCIES

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Interpersonal Skills - Focuses on solving conflict; Listens to others without interrupting; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

WORK ENVIRONMENT / PHYSICAL ACTIVITY

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
• The employee is frequently required to stand; walk; climb or balance and talk or hear.
• The employee is occasionally required to sit.
• While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles; outside weather conditions; and moving mechanical parts.
• The noise level in the work environment is usually moderate.

• Detroit, MI, USA