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Are you a Michigan market specialist? Are you looking for an exciting new opportunity in an emerging market? If so, you might be our newest sales associate.
We are seeking someone who is a self-starter with excellent sales knowledge of the greater Detroit market. Experience in Lansing and Grand Rapids a definitely asset.
This position will be responsible for new business development for our 7 Michigan Woodspring Suites hotels.
What is Woodspring Suites?
WE KEEP IT REASONABLE
We've got a great reputation for giving our guests just what they need at a phenomenal price. This means you only pay for the things that matter most to you-not the
things that don't.
It means free wi-fi, a super clean environment, good rooms where you can relax or be productive, and a well-designed kitchen so you can comfortably cook and eat in your room. In fact, the whole experience lets you be you. It's down-to-earth, laid-back and friendly. And affordable-with better rates for longer stays.
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RESPONSIBILITIES: |
Provide the highest quality of service to the customer at all times. Quick and timely responses, immediate communication to the properties, develop professional long-term business relationships. Excellent time management, self-management and self-motivation. Must be able to fill schedule with continuous stream of customer contacts on property, on location or via the telephone and internet. Clear understanding of the hotel's business strategies then set goals and determine action plans to meet those goals. Update action plans and financial objectives quarterly. Develop new business through obtaining accounts from competition, lateral development of existing accounts and contacting new customers in the market. The solicitation of new and saturation of existing business should be through a combination of appointments, telemarketing, site tours, constant prospecting and networking. Maintain close relations with the major accounts tourism and business associations, and community leaders to develop positive rapport and ensure repeat business. This can be done by direct sales, tours, telephone calls, correspondence and entertainment. Prepare weekly sales and productivity reports communicating customer contacts/opportunities for the week. Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels. Ensure property follow up and communicate customer needs and profiles so seamless hand off can occur. Participate in all property specific customer functions. Complete a minimum of 20 outside sales calls per week and 4-5 tours of the hotels per week. Complete a minimum of 50 Telemarketing calls per week. Attend, participate in and contribute to all Sales Strategy and Sales Team meetings. Attend any brand required training as well as other meetings requested by the VP Sales & Marketing |
Behaviors
Enthusiastic - Shows intense and eager enjoyment and interest
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity
Motivations
Self-Starter - Inspired to perform without outside help
Goal Completion - Inspired to perform well by the completion of tasks
Experience