Position Summary: The Benefits Specialist is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, paid time off (PTO) and 403(b) plan. This role is responsible for leave management and overseeing compliance with federal regulations and legal mandates regarding healthcare benefits.

Essential Responsibilities:

• Enroll employees into the various benefit programs for which they are entitled.
• Coordinates benefits for employees and providers, to include open enrollment.
• Process all Leaves of Absence (FMLA, PLOA, etc.), maintain proper documentation, and respond to employee requests.
• Process Qualified Medical Child Support Orders (QMCSO).
• Review, reconcile, and summarize all benefit related invoices and billings.
• Handles all inquiries regarding benefit plans.
• Co-Facilitate monthly new employee orientation.
• Develop reports & presentations as needed.
• Verify payroll reports to ensure accuracy of employees' deductions.
• Prepare benefits related termination paperwork (i.e. Certificates of Insurability, etc.).
• Serve as a back-up in the preparation and processing of the quarterly Pension Plan Reports (east region).
• Represent the GLD Division at annual THQ benefits meetings, as requested.
• Processing of all Workers Compensation claims.
• Affordable Care Act (ACA) Tracking and communication for the division.
• Serve as back up for Divisional HR Generalist.
• Perform other duties as assigned.

Education/Experience:

• Associate degree in human resources, business management, or related field; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• 2 plus years' experience in human resources

Skills, Knowledge & Abilities:

• Maintain strict confidentiality
• Willing to train and learn a full range of skills related to the position.

Computer Skills:

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint
• Knowledge of Human Resource Information Systems (HRIS)
• Knowledge of Applicant Tracking Systems (ATS)
• Willingness to learn new software as needed

Certificates and Licenses:

• Complete Safe From Harm training, and keep current as needed
• Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR)