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Security Service Technician
What you will do
A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all the tools and equipment needed to work independently.
How you will do it
Locate and alleviate trouble with damaged equipment or wiring
Readjust equipment, repair or replace inoperative equipment and test for operation
Prepare trouble order forms to report temporary repairs
Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies
Responsible for the service and repair of commercial Security/Fire Alarm/CCTV/Card Access systems
What we look for
Required
High School Diploma or equivalent required
Experience with Fire Alarm, security, CCTV, card access
Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices
Experience inspecting, repairing, and programming fire alarm panels and fire suppression systems Computer literate
Ability to follow verbal and written instructions
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Ability to work flexible hours including weekends to meet customer requirements
Overnight travel may be required
Demonstrate a high level of customer service
Maintain truck inventory to ensure timely response to customer needs
Ability to adhere to, implement, and follow safety guidelines and procedures at all times
Strong organizational skills, positive attitude, and an ability to learn quickly
Possess a valid driver's license and driving record that meets company requirements
Able to pass a pre-employment background and drug test
Retain any licenses that are required by National, State and Local codes - Michigan state low voltage electrical license
Preferred
5 years documented experience in low voltage electrical systems preferred
NICET II certification a plus.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit . If you are an individual with a disability and you require an accommodation during the application process, please visit .
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.