National Account Manager
Manchester, MI 
Posted 1 day ago
Job Description

Join Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.

Here at Amcor, we work together every day to make a positive impact on the lives of millions of people across the globe by providing packaging for essential products, including food, beverages, pharmaceutical, medical, home and personal-care.

We are sustainability leaders in our industry. We are the first global packaging company to commit to make all our products recyclable or reusable by 2025.

Our products are vital to support the lives of millions of people across the globe every day.

We are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to innovating and driving new solutions to create more sustainable packaging solutions.

To find out more about our commitment to sustainability and about Amcor, visit I I III

At Amcor Rigid Packaging (ARP), our teams are focused on developing and making plastic bottles and jars that create a unique experience and are better for the environment. Our bottles and jars are primarily made from PET (polyethylene terephthalate), which has rapidly become the world's preferred packaging material. PET is lightweight, shatterproof, recloseable, resealable, reusable and infinitely recyclable*.

With approximately 6,000 people across about 50 manufacturing operations in 11 countries and an annual revenue of US$2.9 Billion, ARP provides rigid packaging solutions to the beverage, pharmaceutical, food, and home and personal care segments.

Learn more about the many benefits of PET bottles

*with existing technologies including chemical recycling

Position Overview:

This position is responsible for the management of the PepsiCo Hot Fill National Account to ensure customer satisfaction and attainment of volume, sales revenue, profitability and working capital objectives. The PepsiCo Hot Fill National Account Manager will help manage the largest and most complex customer in ARP. On an annual basis, this position is responsible for ensuring flawless execution and delivery of billions of hot fill containers and preforms to the customer.

Essential Responsibilities and Duties:

  • Drive account strategy by developing and executing an annual account plan and a 3-5 year account strategy including trends impacting the account and strategies (offensive and defensive) to grow and defend Amcor volume and improve profitability.
  • Identify, develop and sell the value proposition for new product and service opportunities.
  • Lead cross-functional teams and work with internal stakeholders (supply chain, operations engineering, quality, finance plants, R&D) to deliver customer projects and manage the day to day functions of the account.
  • Identify the needs and buying factors of key decision makers and influencers beyond purchasing and craft a relationship plan to expand and deepen sphere of influence and extract value.
  • Serve as the internal customer advocate and drive customer satisfaction initiatives.
  • Conduct and support Amcor plants with customer filling site partnership meetings and conduct systematic account performance reviews.
  • Conduct Commercial Analysis by supporting monthlyforecasting and actual and budgetary analysis as requested.
  • Work with and/or Lead operations and commercial finance to evaluate variances, leakage plugs, plant-specific issues to drive bottom line improvement of customer and organizational profitability.
  • Work with National Account Specialist and Marketing to develop and maintain competitor intelligence including supply locations and volume, segment trends and filling site volumes and trends.
  • Develop negotiation arguments and execute either independently or as a member of a team and monitor contract compliance.
  • Work with National Account Specialist to manage cost recovery by managing and administering energy, freight and obsolete stock management (OSM).
  • Able to manage direct reports and may be responsible for employee selection, development, mentoring, and performance management. Responsible for overall talent management and employee engagement; cultivates an environment of safety, high performance, and ethical and legal compliance; addresses employee relations issues.


  • Education: Bachelor's Degree in Business or related field, MBA preferred
  • 5-8 years of successful commercial experience, preferably in packaging, working with large, national accounts. Past experience in R&D, Operations and/or Supply Chain a plus
  • Business acumen, Communication, negotiation/selling, interpersonal and strategic planning skills
  • Understands financial modelling and cost accounting
  • Ability to build confidence and support of key customers
  • Ability to handle pressure both internally and with the customer
  • Solid technical aptitude with regards to PET and general plastics, resins, manufacturing processes, barrier materials and other competitive packaging mediums
  • Ability to cross functionally network - external as well as internal
  • Valid drivers license
  • Travel 25%


Amcor Leadership Framework Competencies

Core Competencies:

  • Customer Focus
  • Learning on the Fly
  • Interpersonal Savvy
  • Drive for Results

3-5 Applicable ALF Competencies:

Strategic Agility

Business Acumen

Command Skills

Managing & Measuring Work

Choose an item.


  • External customers
  • ARP cross functional teams
  • ARP Leadership and Co-workers

ADA Requirements:

Physical Requirements

Normal Vision

Distant Vision

Near Vision

Hearing/ Listening



Hand/Finger Dexterity








Lifting (amount 50+ pounds)

Carrying (amount 50+ pounds)

Driving- Forklift

Lifting (amount < 50 pounds)

Carrying (amount < 50 pounds)

Driving - Automobile/truck/van

Work Environment : Office Environment

The information contained herein is not intended to be an all-inclusive list of the duties, responsibilities, skills and/or abilities.

Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860's and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.

At Amcor we believe in talent through diversity and promote equal opportunity in the workplace and recognise that discrimination and harassment of co-workers based on race, creed, disability, gender, marital or maternity status, religious or political beliefs, age or sexual orientation is unlawful.




We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5 to 8 years
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