Security Officer Part Time
Bloomington, MN 
Posted 7 days ago
Job Description

PURPOSE: To ensure guests, tenants and employees at Mall of America have a positive experience by providing service related to guest safety/relations and the enforcement of the Parental Escort Policy.


  • Enforcing and ensuring compliance of the Parental Escort Policy.

  • Perform various guest relations activities including but not limited to providing directions to guests, assisting in the location of lost persons, cars, etc.

  • Respond to emergency or incident calls as needed or directed. Will provide first aid or CPR in life threatening situations. Requests police or EMS services as necessary.

  • Provide outstanding internal and external guest service, at all times.

  • Monitor safety awareness practices among MOA staff and tenants; promptly identify and report any hazardous conditions according to procedure.

  • Utilize quick decision-making skills and sound judgment acting in accordance with MOA Security policy and procedure as well as state and local statutes.

  • Ensure proper radio traffic and utilize quick decision-making skills and sound judgement acting in accordance with MOA Security policy and procedure as well as state and local statutes.

  • Complete accurate incident reports as required in a timely manner.

  • Uphold high personal and professional standards as set forth by the MOA Security Department.


  • Roof/door access security details may be required.

  • May be assigned to the following areas: Patrol supporting roles, crowd control, line control, bag checks or stationary posts.

  • Perform other duties as assigned.


  • High School diploma or equivalent.

  • Ability to work variable and/or rotating shifts, which include nights, weekends and holidays.

  • Excellent customer relations skills.

  • Excellent verbal and written communication skills.

  • Ability to remain calm and effective in stressful situations, utilizing rational thinking and decision making.

  • Ability to accept, prioritize and follow through on work direction.

  • Be able to meet the physical demands of the position including frequent and sustained walking, occasional running, bending, stooping, squatting, twisting, crawling and frequent and extensive use of hands and arms.

  • Maintain an adequate level of physical fitness to perform duties of position effectively (i.e. timely and effective response to emergency situations).

  • Successful completion of an in-house 40 hour training program.

  • Successful completion of 3-4 week field training program.

  • Eligible to be licensed as a Security Officer in the State of Minnesota. This requires that you have no record of conviction for crimes against persons or property as revealed through a fingerprint check with the Minnesota Bureau of Criminal Apprehension and/or the FBI.

  • Must submit to drug testing as a condition of employment in the Security Department.


  • Post-secondary education.

  • Military experience.

  • Working knowledge of state and federal criminal justice statutes and law enforcement procedures

  • Law Enforcement Skills training.


  • Walking - Frequently 90%

  • Standing - Frequently 90%

  • Reaching at or below shoulder level -- Frequently 90%

  • Bending - Occasionally 30%

  • Stooping/Squatting/Kneeling - Occasionally 30%

*Mall of America® is an EEO employer: women, minorities, the disabled and veterans are encouraged to apply.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Part Time
Required Education
High School or Equivalent
Required Experience
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