Rivian is seeking a detail oriented data driven root cause problem solver with the technical chops to shed light on the performance and productivity, among other critical aspects, of the Marketing organization. Output enables users to zoom into the root cause of the problem set Responsibilities Be a key member of a high caliber Marketing Analytics team that generates insi

Rivian is seeking a detail oriented data driven root cause problem solver with the technical chops to shed light on the performance and productivity, among other critical aspects, of the Sales organization. Output enables users to zoom into the root cause of the problem set Responsibilities Be a key member of a high caliber Sales Analytics team that generates insight into

Rivian is seeking a detail oriented data driven root cause problem solver with the technical chops to shed light on the performance and productivity, among other critical aspects, of the Sales organization. Output enables users to zoom into the root cause of the problem set Responsibilities Be a key member of a high caliber Sales Analytics team that generates insight into

As a Senior leader on Rivian's Product Management team, you'll oversee the formulation of global consumer product pricing, optional equipment pricing, and volume planning strategies. Your primary focus will be on generating pricing recommendations and forecasting long term volumes worldwide. You and your team will perform data driven analyses and competitor assessments to

Responsible for release, maintenance , and change management of service parts for body systems . Role requires high levels of initiative, independent judgement , and indirect leadership capability. Responsibilities Work with Service Engineers to d evelop Service Part Level Plans ( supporting s ervice s trategy and service part release ) for body systems . Release producti

Rivian is seeking a proven results oriented leader who desires the challenge of a new business and the excitement of building something from the ground up. This leader possesses an understanding of a call center environment, a proven track record of driving customer satisfaction while driving sales, delivering on operation excellence through metrics, and exceptional leade

As Sr. Analyst, Service Analytics, you will support the Business Operations and Strategic Planning organization in measuring performance and driving optimization across Rivian Service. In this role, you will work closely with service stakeholders across the organization to build dashboards and metrics that cover all aspects of the service process, from service support int

The Service Support Advisors are the virtual, end to end point of contact for Rivian owners/fleet companies needing assistance with vehicle education, charging and/or connectivity questions, roadside or servicing/repair of their Rivian vehicle. Responsibilities The Service Advisors are the virtual, end to end point of contact for Rivian owners/fleet companies needing road

The Rivian Sr. Financial Services Originations Specialist is responsible for interfacing with customers, Rivian internal teams, and bank partners to guide customers through the vehicle financing process. This opening is remote and reports to a Manager Financial Services Operations. The focus will be to help customers seamlessly finance Rivian vehicles and support the end

The Rivian Sr. Financial Services Funding Specialist is responsible for interfacing with customers, Rivian internal teams, and bank partners to ensure that all required funding package and documentation is obtained and submitted to bank partners in a timely manner. This opening is remote and reports to a Manager Financial Services Operations. The focus will be to help cus

The Assistant Service Operations Manager requires an experienced professional with high levels of energy and initiative, working knowledge of service processes, strong bias for action, and cross functional collaboration. To be successful in this role, the ideal candidate must have a customer first approach, be highly adaptable, thrive in ambiguity, capable of tackling all

At Rivian, the Service Business Operations team works across the organization to use data to inform and aid in the strategic planning and operational decisions of how we allocate resources to support Rivian in its growth. As a Data Scientist, you will partner cross functionally to understand data and key business questions to support how we forecast, estimate, optimize, a

The Field Service Technician IV will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, an

As a People Relations Advisor, it is our role to uphold Rivian's purpose and values while performing a variety of duties to promote employee welfare, such as resolving people relations problems and promoting team health and engagement. This role would explain and provide advice and recommendations to employees and managers about company and governmental rules, regulations

Manage overall content creation and strategy for service diagnostics Define the diagnostic information requirements of the diagnostic tools Define the user stories for the diagnostic tool in Jira Manage the priority of the diagnostic tool development tickets to ensure that the system meets the needs of the users Act as librarian for the diagnostic content rules, documenti